Please read these conditions carefully before using this website. By using the fourfour.co.uk website, you signify your agreement to be bound by these conditions.

These terms and conditions apply only to web-site sales; different policies apply in-store.

Delivery

All items purchased from this web site up to the value of £250 will be delivered by courier at a cost of £9.95 to anywhere in the UK mainland, unless otherwise stated.
All items purchased from this web site over the value of £250 will be delivered by courier at a cost of £19.95 to anywhere in the UK mainland, unless otherwise stated.

Mainland UK courier charges apply to England, Wales and parts of Scotland. The Highlands and Islands, off-shore islands (including the Isle of Wight and the Isle of Man), Northern Ireland and Channel Islands are all subject to a delivery premium, as are some parts of Scotland. Please contact us for an accurate quote.

Please note.
When buying item(s) under £250 which may be light in weight and/or small in size, it may be more cost effective for us to send the item(s) by regular post. This will allow us to offer you the cheapest and best delivery. Please contact us for more information before ordering online.

Every product that you see online is in stock.
In the rare occasion that a product is out of stock we will endeavour to contact you by email or telephone as soon as possible to discuss your options and, where necessary, arrange a refund or exchange for a different product.

We aim to dispatch your order on the day of purchase (excluding Weekends) and most deliveries are made within three days.
 
Should you have any queries please telephone or email our staff who will be able to advise you on your order status.

Pricing Policy
The prices payable for the products in this on-line store are clearly set out.
If we have under-priced any item(s) in error, we will not be liable to supply that item(s) to you at the stated price. We undertake to notify you of any price discrepancy before dispatching the item(s). Please note that prices on our web site may differ from our in-store prices. All prices shown are in UK Sterling and include VAT at the current UK rate unless otherwise stated.

Returns policy
Four Four operates a 'No fault' returns policy.
You can cancel your purchase up to 7 days before delivery or 7 days after delivery of your purchased product.
You can return the product to us in person or by post. You must include your receipt or a photocopy of the receipt with the item.
You can email us at: sales@fourfour.co.uk. You should quote any invoice or order numbers you may have.
You can telephone us on 01329 82 84 44. You should quote any invoice or order numbers you may have.
You can write to Four Four at Unit 5 Axis Park, Fort Fareham, Fareham,
Hampshire PO14 1FD.

Conditions.
Your product must be complete, unused and in 'as new' condition. It should be returned in the original box, packing with any included accessories.
Pre-recorded videotapes and DVDs must be returned sealed.
Any 'Free Gifts' received with any product must also be returned.
We make no charge if you return the product to our store in person.
If you choose another method you must bear any postage or courier costs.
We will not cancel your purchase if you return your product without proof of purchase or if the goods were a special order to your specification.

Return of faulty goods guidelines.
We will always offer you the choice of an exchange or refund if the fault occurs within 28 days of delivery.

Wherever possible we will respond to your individual circumstances. Most goods, except consumables, are guaranteed by the manufacturers against faulty materials or workmanship for twelve months. Some products may be guaranteed for longer.
If/when the guarantee is at the manufacturers’ discretion, we will act as their agents to seek a repair or replacement.

 To qualify for a refund or exchange, the product must be in 'as new' condition, complete with any accessories and/or free gifts offered with it and where possible, the original box and packaging.

The guarantee does not cover faults caused by accident, neglect, misuse or normal wear and tear, nor consumable items unless there is clear evidence of manufacturing fault.

THIS RETURNS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Images

All images used on this website to accompany product descriptions are for reference only. The image may not represent the product accurately. For example, it may feature six drums when only five are included, a colour that is no longer available, or a cymbal pack which may not be included. We do tell you what is, and what is not included in the Product Summaries.